Step 2. Determine the Team Purpose
Purpose
Establish a shared and agreed purpose with all members of the team.
Outcome
Once this step is complete you will have
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agreed to work to achieve a common purpose of the team
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defined roles for members of the team
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establish some ground rules and agreements for operating as a team
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operationally defined the problem or opportunity
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defined the outcomes and results for the customers
Team Formation
At the end of this step, your commitment to improve will be interpreted into a set of integrated improvement activities, each described by a Scope Statement.
Sub Step
2.1 Define the meeting process
Tools/Techniques that Could Help
Task Cycle
Task and people’s needs
Minute Proforma
Team Development
2.2 Define the team roles and elect people to fill them
Formal team roles
Informal team roles
Gaining consensus
2.3 Establish a shared purpose for the team
Facilitated discussion
Gaining consensus
Affinity Diagram
Delphi Technique
2.4 Define the problem or opportunity
Brainstorming
Multivoting
Nominal Group Technique
Delphi Technique
Interrelationship Digraph
Facilitated discussion
Gaining consensus
S-I-P-O-C
Force field analysis
Checksheets
Run charts
Control charts
2.5 Define the outcomes/results for the customer
Brainstorming
Affinity Diagram